What happens when you email a satisfaction survey?
Today
You send 500 surveys. 30 people click. Most just pick a number and move on.
3.8 stars. What does that mean? You know something's wrong but not what.
Your patients, policyholders, and older customers won't click a link — so you never hear from them.
A static form can't ask “Can you tell me more about that?” when someone says “it was fine.”
With FormAgents
Give customers a number to call. People who'd never click a link will call to tell you what happened.
AI asks follow-up questions, captures detail, and turns a 1-5 star into a real story.
Phone-preferring demographics — patients, elderly, field workers — finally have a way to give feedback.
When someone says “it was okay,” AI asks what could have been better. You get the insight, not just the score.
Built for Customer Feedback
Everything you need to hear what your customers actually think — not just a number.
Customers call anytime to share their experience. AI listens, asks follow-ups, and captures every detail.
Conversational feedback surfaces the 'why' behind the score — actionable insights, not just numbers.
Healthcare patients, insurance customers, elderly demographics — reach the people email surveys miss.
AI categorizes feedback by theme, sentiment, and urgency so you can spot trends without reading every response.
A feedback line that never closes.
Give customers a number to call — day or night. AI listens, asks the right follow-ups, and captures insights that no email survey ever could.
No hold times. No surveys to click. Just a conversation.
How It Works
From feedback goals to live collection in minutes.
Describe your feedback needs
Tell AI what you want to learn — satisfaction categories, follow-up triggers, customer segments.
Get a feedback line
AI generates a phone number and feedback form with your questions built in.
Collect insights automatically
Feedback lands in your inbox — categorized, with full conversation transcripts and sentiment scores.
Stop guessing. Start listening.
Set up your feedback line in minutes. No dev required.
Build Your Feedback Line FreeNo credit card required